Information We Collect
We may collect your name, phone number, email address, property address, requested service, appointment preferences, photos or notes you choose to provide, and basic website information such as browser type, device data, referring pages, and approximate location derived from internet settings.
How We Use Information
- To respond to estimate, inspection, repair, emergency, financing, and storm-documentation requests.
- To schedule visits, prepare roofing proposals, communicate about a project, and maintain business records.
- To improve the website, measure advertising performance, and protect against spam, misuse, or security issues.
Calls, Texts, and Email
By submitting a form, you can choose to allow Obsidian Exterior to contact you by phone, text, or email about your request. Consent is not a condition of purchase. Message and data rates may apply. You may reply STOP to opt out of texts or contact us using the details below.
Sharing Information
We do not sell personal information. We may share information with service providers who help operate the website or business, subcontractors or suppliers involved in a requested project, financing providers if you request financing, and insurance carriers or claim professionals only when you ask us to provide contractor documentation or project records. We may also disclose information when required by law or to protect rights, safety, and security.
Security and Retention
We use reasonable administrative, technical, and organizational safeguards, but no website or method of communication is guaranteed to be perfectly secure. Please do not submit sensitive personal, financial, medical, or full insurance-policy information through website forms. We keep information only as long as reasonably needed for business, legal, accounting, warranty, and recordkeeping purposes.
Your Choices
You may ask us to update, correct, or delete contact information where legally and operationally appropriate. Requests can be sent to obllc@obsidianex.org or made by calling (719) 352-9102.
Policy Changes
We may update this policy from time to time. The updated version will be posted on this page with a new date.
This policy is general website language and should be reviewed by a qualified attorney before publication.